Renown Regional Medical Center at 1155 Mill Street in Reno, Nevada

Customer Reviews about Renown Regional Medical Center

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  I flew in from Oregon when told my lifelong friend was in an induced coma from DKA and a serious fungal infection in her sinuses. For the first two days and nights I literally lived in her ICU room, crashing out on a sofa behind dozens of IVs, monitors, and machines keeping her alive*. I quickly became very familiar with the staff, shifts, doctors, and routines of the hospital. Every nurse and tech, without fail, asked if they could get anything for me; I was brought linen for my "nest" the first night - and this demeanor continued to be their routine throughout my two week stay with my friend's sister who had also flown in. They were constantly in my friend's room, day and night, checking on her. The doctors were all very patient in explaining and updating us and answered all questions without seeming rushed. *Renown has an on-site, full-service hotel with very reasonable rates. The room (kitchenette) was spacious, modern and the staff just great. It saved us from having to stay off-site and shuttle back and forth to the hospital. As for the hospital itself - it was spotless and gleaming everyplace we went (in two weeks, I threw the map away). I was especially impressed with the sweeping open lounge areas, cell-phone charging station (free), Brita water stations (free) and a harpist who will never know how she calmed our souls one stressful morning. There will always be some aggravations with waiting time in ERs and occasional stressed staff in any hospital but I will be using my experience at Renown as a baseline for the hospital standards of care, cleanliness and compassion. It turned a nightmare for me into a calming, confident experience and I left, knowing my friend remains in excellent care.
  August 29, 2017

  by AD Fitz
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  I had my baby here and the nurses were amazing. There are always a select few that are rude but that's just women for ya... There is always going to be a bad Apple in the bunch no matter where you go. My baby is in the nicu as well and most of them are very sweet and know their stuff.. But i will say that i have had some problemz with a few of them because of their lack of compassion anx gentleness and some of them i feel are lazy and when you are caring for newborn babies you CANNOT be LAZY. But renown has some very good and genuine people that are working there and truly care about your health and wellbeing.
  July 02, 2017

  by Shelby Moorhead

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About Renown Regional Medical Center in Reno